Policies
Shipping & Returns
Last updated: June 2026
Order Processing
Orders are processed within 1–3 business days of payment confirmation. You will receive a WhatsApp message from us once your order is packed and dispatched.
Orders placed on weekends or public holidays are processed on the next working day.
Delivery Timeline
We ship across India. Estimated delivery is 5–8 business days from dispatch, depending on your location. Metro cities typically arrive faster; remote pin codes may take slightly longer.
We do not offer international shipping at this time. This will change as we grow.
Shipping Charges
Shipping is free on all orders above ₹499. For orders below ₹499, a flat shipping fee of ₹60 applies.
Tracking
Once your order is dispatched, we will share the tracking details via WhatsApp. You can use the tracking number on the courier partner's website to follow your parcel.
Returns & Exchanges
We accept returns and exchanges within 7 days of delivery, provided the item is:
- Unworn and unwashed
- In its original condition with all tags intact
- Returned due to a manufacturing defect, damage in transit, or a wrong item being sent
We also accept size exchanges (same design, different size) subject to availability. We do not accept returns for change of mind once the order has been dispatched.
How to Request a Return or Exchange
Reach out to us within 7 days of receiving your order:
- Email: hello@daivikstudio.com
- WhatsApp: +91 81783 69697
Please include your order details and a photo of the item if reporting a defect. We will arrange a pickup or guide you through the return process within 24 hours.
Refunds
Approved refunds are processed to your original payment method within 7–10 business days of us receiving the returned item. If payment was made via WhatsApp (UPI/bank transfer), the refund will be made to the same UPI ID or bank account.
Damaged or Lost in Transit
If your order arrives damaged or does not arrive within 12 business days of the dispatch date, please contact us immediately. We will investigate with the courier and arrange a replacement or full refund at no extra cost to you.
Questions? Contact us — we're happy to help.