Daivik Studio

Policies

Shipping & Returns

Last updated: June 2026

Order Processing

Orders are processed within 1–3 business days of payment confirmation. You will receive a WhatsApp message from us once your order is packed and dispatched.

Orders placed on weekends or public holidays are processed on the next working day.

Delivery Timeline

We ship across India. Estimated delivery is 5–8 business days from dispatch, depending on your location. Metro cities typically arrive faster; remote pin codes may take slightly longer.

We do not offer international shipping at this time. This will change as we grow.

Shipping Charges

Shipping is free on all orders above ₹499. For orders below ₹499, a flat shipping fee of ₹60 applies.

Tracking

Once your order is dispatched, we will share the tracking details via WhatsApp. You can use the tracking number on the courier partner's website to follow your parcel.

Returns & Exchanges

We accept returns and exchanges within 7 days of delivery, provided the item is:

  • Unworn and unwashed
  • In its original condition with all tags intact
  • Returned due to a manufacturing defect, damage in transit, or a wrong item being sent

We also accept size exchanges (same design, different size) subject to availability. We do not accept returns for change of mind once the order has been dispatched.

How to Request a Return or Exchange

Reach out to us within 7 days of receiving your order:

Please include your order details and a photo of the item if reporting a defect. We will arrange a pickup or guide you through the return process within 24 hours.

Refunds

Approved refunds are processed to your original payment method within 7–10 business days of us receiving the returned item. If payment was made via WhatsApp (UPI/bank transfer), the refund will be made to the same UPI ID or bank account.

Damaged or Lost in Transit

If your order arrives damaged or does not arrive within 12 business days of the dispatch date, please contact us immediately. We will investigate with the courier and arrange a replacement or full refund at no extra cost to you.

Questions? Contact us — we're happy to help.